System Administrator | IT Technician

Geneva, IL net works
Benefits Offered: Medical, 401K
Employment Type: Full-Time

System Administrator

Job Description

Would you like to work for a company that treats you like family? How about a company that wants you to learn as much as you possibly can to further your career. If you have a desire to learn, grow and further your career, NWCR is the place you want to be! We have a tight knit team of individuals that are low drama and hi results. If you feel like you would enjoy this change in company politics and a friendly work environment, read on.

Your role, as Systems Administrator at Net Works Consulting Resources, will consist of troubleshooting end user issues remotely and occasionally on site.

Duties will include:

  • Identifying and resolving hardware issues in a timely manner
  • Respond to the needs and questions of users
  • Answer customer questions concerning network password, printing, and computer related issues
  • Must be able to diagnose and resolve moderately complex system hardware, software, network and operator issues
  • Interface extensively with end users, peers, computer technicians and other IT personnel for the resolution or escalation of desktop related problems
  • Maintain accurate records and call logs for management reporting
  • Assume additional responsibilities as assigned

Education and Skill Set

  • Bachelor's degree or equivalent experience preferred
  • Connectwise experience a HUGE plus
  • Knowledge & troubleshooting experience with HP hardware
  • 3 + years of experience supporting and troubleshooting Active Directory
  • Hands-on knowledge of hardware configuration and trouble-shooting
  • Positive attitude with a team mindset when attacking issues
  • Hi level of interpersonal communication skills when dealing with team or client

Apply here

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