Dependable computer network maintenance and IT Management services for businesses throughout Chicago, Naperville, and Aurora
How much time are you putting in taking your business to the next level as opposed to fussing over IT-related issues? By partnering with Net Works Consulting Resources, we offer full IT support that allows you to shift your focus back to growing your company, where it should’ve been in the first place.
Services we offer to our clients and partners:
- Centralized, World Class Help Desk Support
- Streamlined IT Process that allows us to work with existing IT department
- A complete system and process to track all supported devices
- Reports to track all critical metrics of support and your equipment
- Dynamic Asset Management
- BYOD - Bring Your Own Device Management
Let our IT solutions put you back in the driver’s seat of your business success.
Our Support Process also includes our JACK Agent:
- NO other consulting firm has JACK, so if you don’t have NWCR, you don’t have JACK.
- Monitors all critical aspects of the equipment.
- Tracks all metrics on every unit and we send you an easy to understand, monthly report on what issues need to be addressed.
- JACK will fix the top 50 items help desk support teams deal with.
- If JACK can’t fix the issue, he opens a ticket for the technicians, with all of the critical data. Helping the NWCR team handle tickets faster.
- JACK averages 1,500 closed tickets a week! Issues you no longer have to worry about!
NWCR's 5 Step Worry Free IT Process
Our Systems and Process Make the Difference